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Apple details $30 million settlement for off-the-clock bag search lawsuit

Posted: 12 Jan 2022 11:16 PM PST

The long-running lawsuit Apple faced over off-the-clock bag searches of its employees in California is almost over. While its final approval hearing won't take place until July, the tech giant has detailed the terms of the $29.9 million settlement it agreed to and provided claimants (and everyone else) access to documents related to the case on its legal website. The list of documents includes everything from the original class action complaint to notices of the settlement to different types of class members. It also includes information on how to get in contact with the settlement administrator.

A group Apple employees sued the company in 2013 for not paying them for the time it took to check their bags during their shifts or when they're leaving for work, which took between five to 20 minutes. They claimed Apple was violating California law by doing so. Apple said bag checks were necessary to ensure workers weren't leaving with stolen goods or trade secrets and tried to argue in court that those who didn't like the policy could simply not bring their bags or their iPhones to work. The company stopped searching employees' bags in 2015.

While a district court originally tossed the lawsuit, it went to the California Supreme Court on appeal, wherein the judge sided with the plaintiffs. As previously revealed in a court filing, the lawsuit covers 14,683 workers in 52 Apple Stores in California who were subjected to bag checks from July 25th, 2009 until August 10th, 2015. They'll each get $1,286 from the settlement amount.

Twitch will launch an improved reporting and appeals process in 2022

Posted: 12 Jan 2022 03:29 PM PST

Following a year that saw it struggle to shield its users from abuse and harassment, Twitch has published a retrospective of its 2021 safety efforts that includes a look forward to how the company plans to tackle the issue in 2022. Specifically, Angela Hession, Twitch's vice president of global trust and safety, says the company will update its user reporting and appeals process.

It also plans to upgrade its Suspicious User Detection feature. The AI tool, which the company launched at the end of last year, automatically flags individuals it believes may be repeat ban dodgers. In 2022, Twitch has updates planned around how streamers can use information from that tool. As the company has indicated previously, it also plans to update its sexual content policy to clarify various aspects of it. Twitch simultaneously intends to share more and "better" educational content across its safety center and other areas.

Twitch spent much of the latter half of 2021 trying to stop automated "hate raid" harassment campaigns. The attacks saw malicious individuals use thousands of bots to spam channels with hateful language, and they frequently targeted streamers from marginalized communities. In September, the company sued CruzzControl and CreatineOverdose, two of the more prolific individuals involved in those campaigns.

"We'll likely never be able to eliminate [hate raids] entirely," Hession said. However, she claims Twitch "significantly" cut down on the number of bots on its platform through some of its actions in 2021. In 2022, it looks to continue that work through the improvements it announced today.

If the company's safety roadmap feels light on details, Hession says that's out of necessity. "The honest and unfortunate reality is that we can't always be specific because bad actors can and have used that transparency to attempt to thwart our efforts," she said.

At the same time, the executive acknowledged Twitch needs to do a better job of communicating what it's doing to make people feel safe on its platform. It's easy to see why the company would say that. When it felt like the hate raids that were occurring on Twitch couldn't get any worse, many creators banded together to protest the lack of action they saw from the company.

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